Privacy Policy

Last Updated: September 25, 2024

Welcome to Queen's Lab BD! Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.queenslabbd.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and shipping address when you make a purchase, sign up for our newsletter, or contact us for customer support.

Non-Personal Data: We may collect non-personal information automatically when you visit our website, including your IP address, browser type, operating system, the pages you view, and the time spent on our site.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Transactions: We use your personal data to process your orders, deliver products, and provide customer service.
• To Improve Our Website: We analyze non-personal data to improve our website's functionality and user experience.
• To Send Marketing Communications: With your consent, we may use your email address to send you promotional materials, special offers, and other information that may interest you.
• To Comply with Legal Obligations: We may use your information as required by law, regulation, or legal process.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, shipping, and customer support.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency), we may disclose your personal data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us understand how you interact with our site and allow us to provide a more personalized experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security of your data.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also object to the processing of your data or request that we restrict processing. If you wish to exercise any of these rights, please contact us at admin@queenslabbd.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Queen's Lab BD
Email: admin@queenslabbd.com

Phone: 01600960620
Address: Dhaka, Bangladesh